The bed can be converted upon request to 2 twins if full compliance is not needed. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Finally, make sure that you label the inside of your carry-on and checked luggage with your name and contact information. Yoga, Pilates, Indoor Cycling and cardio circuit training are available for participants at all levels. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost. At Holland America Line we do not discriminate against individuals on the basis of disability. Q How do I set up My Account with Holland America Line? For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Air fees and Cancel Policy fees may apply. With Express Docs you can access comprehensive, up-to-date information on all aspects of your cruise. On the morning of disembarkation, each guest must have settled their onboard account. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). Q What are the benefits of having Express Docs? You are responsible for all baggage fees, including any excess baggage charges imposed by airlines. The ships can sustain flooding in up to two adjacent compartments and still remain afloat. Alcoholic drinks are included put to and including a cost of $11 per drink - max of 15 per day. 4 Club Orange private dining venue is open for breakfast and dinner on Koningsdam, Nieuw Statendam and Rotterdam. Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Internet/Wifi Packages - Holland America Line Internet/Wifi Packages - MSC Cruises Internet/Wifi Packages - Norwegian Cruise Line Internet/Wifi Packages - Oceania Cruises Internet/Wifi Packages - Princess Cruises Internet/Wifi Packages - Seabourn Cruise Line Internet/Wifi Packages - Silversea Cruises Depending on weather and occasion, add a blazer, cardigan or windbreaker jacket), Men may want to add an extra pair of slacks, but they'll find that the same basic dress theme works for them, too (there is no place in Alaska a man cannot go in a sport coat and slacks. Stay tuned for more details as they roll out the system across all their ships. On a cruise last year, I tried to add an additional device to my premium $20/day internet plan as a test for my last two days onboard. Internet and Wi-Fi: Although there are no onboard internet cafes, internet is available 24 hours on all Carnival ships. U.S. Department of Transportation Cruise Line Incident Reports. Our kids menu includes favorites such as pizza, chicken strips and mac and cheese, as well as salads, soups and fresh fruit. Guests can chose a Social plan, Surf plan, or a Premium plan. We also conduct live fire drills at training facilities around the world and have expert trainers on our full-time payroll who regularly visit all of our ships several times during the year. Your credit card will automatically be charged each month on that day, and you will receive an email confirmation. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. Yes upgrades are available for our Surf Wi-Fi package, the package included as part of the Have It All fare. Turn Wi-Fi on and connect to your ships network. Cancelling your cruise/ cruisetour booking for any reason will cancel any air bookings associated with the cruise/cruisetour booking, and fees will be applied if applicable. Collect calls are not possible from the ship. Additional charges in most cases will apply for streaming or higher/longer coverage periods and can have a significant impact on the cost of your cruise experience if not booked in advance. (Rendering courtesy of Holland America Line) Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. Beverage. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Competition for inclusive add-ons is heating up between the premium cruise lines. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. The standard internet package lets you connect up to 2 devices with a usage limit of 3GB. EZPay options are available in specific markets. You may also find information about accessible cruising in the For Booked Guests section of the website. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. Payment for air travel will be due with your cruise final payment. The following list is provided to assist in determining what items arenot allowedonboard without a valid, lawful reason. Traveling to Canada We offer celebration packages, flowers, chocolate dipped strawberries, special wine offerings, beverage packages and cards, spa treatments and keepsakes. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. There's so much to see and do onboard. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Internet & WiFi - CruiseDirect.com - Zendesk To learn more about family cruises with Holland America Line here. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Please contact the ship's Medical Center for any medication requiring refrigeration. Yes. Outbound calling rates are posted near your cabin telephone and will be billed to your on-board account. Follow along as we share our travel tips, cruise reviews, information on ports of call, and the latest cruise news to help you plan the ultimate cruise vacation. 3 Whirlpool baths are not available in Signature or Vista suites on Nieuw Statendam or Rotterdam, or in Vista suites on Koningsdam. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Holland America Line welcomes all guests to explore our cruise vacation offerings. Click here for complete details on plans and full terms and conditions. Sematics yes. When will my credit card be charged each month? do a Zoom call, etc. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. The Holland America Line Signature Package is the cheapest alcoholic HAL beverage package. Each airline has its own baggage allowance policy. There are also three per day packages: Social at $14.99 per day, Surf at $24.99 per day, and Premium at $29.99 per day. A: Not at dinner. Ships also will deal with bandwidth and data issues, which means the more people that are using it at the same time, the slower it will generally be. Please see your server or bartender for a full list of items included in each package. If you are unable to function independently in these areas, you must bring a caregiver with you. Please note: For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. Birth certificates can be an original, photocopy or certified original. Requests for excursions which are fully booked are placed on a waiting list. Guests who prefer to cruise without all of the extras have the option of a standard fare when making a booking. Prices can vary from $8 per day for social media packages up to $34.99 per day for unlimited premium WiFi packages. Guests must be 21 years of age or over to purchase or consume alcohol onboard. Holland America Line is introducing the new "Have It All" premium package to its fare options starting on April 21, 2021. As our ships operate in a maritime environment sometimes far from shore, we rely on a complex satellite system for our internet service and speeds vary around the world. The free Norwegian iConcierge app allows users to tap into onboard passenger information, communicate with other passengers onboard and make their own dining and excursion reservations. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. All of our crew are appraised by a senior officer at the end of each sailing assignment. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Things to remember about the internet onboard cruise ships: Ships offer internet via satellite, which will be slower than the internet you will find on land. It also allows more MB I believe per day (note MB limit does not stop you from using any service but it does slow down IME). That way, you can budget accordingly. I DID buy it. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. There is no need to wait for documents to be reissued when you add a package or make a change to your booking. And its easy to email or leave copies of your itinerary and important information with friends and family. The SMC has had many copypastas, jokes and memes over the course of its entire existence . Click the blue link and that will open the Boarding Pass to print. Cash is accepted in our casinos. NOTE: CPP Standard is available to all guests, regardless of residency. Once your deposit has been made, you can sign up for EZpay any time a month or more in advance of your final payment date. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. If you choose to use U.S. dollars, carry smaller denominations--ones, fives, tens and twenties. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. It is recommended that guests make every effort to contact ourGuest Accessibility Department and to submit a Special Requirements Information (SRI) Form well in advance of the departure of their cruise and/or Land+Sea Journey. This can be accessed at any time after the booking has been made. Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos. The Gay Nigger Association of America ( GNAA) was an Internet trolling group. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! Furthermore, every senior officer inspects their area of responsibility on a regular basis. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. Internet was not handled by HAL giving you a username tied to your cabin, and then you creating a password ( as you are describing). FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. The Small package allows for 100 megabytes of usage for $19. Holland America adds a "daily service charge" of $14.50 per person, per day to passenger bills for most rooms. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. Why you're seeing more all-inclusive fares for Holland America cruises Finally, the 24 hour package is valid on one device for a 24 hour period. Q How do I select only the pages I want to print in Internet Explorer? Radar to precisely locate other vessels along our path. Experts show you how to avoid problems when traveling in developing nations. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time. The per person, per cruise deposit requirement will be advised at time of booking. (Additional perks can be added at extra cost.) Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Be sure to keep your documents on your person or in your carry-on bag so you can access them easily. In most ports of call you may easily exchange your U.S. dollars into the local currency at banks, airports and major hotels. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. *The EDL driver's license, or non-driver photo identification, is offered in the U.S. states of Michigan, Minnesota, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Accessible Bathtubsprovide the maneuvering clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. 2 - is that good enough to upload one picture on a blog or another forum? Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port. If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration. Refund issues must be dealt with solely between you and the service provider. Half Moon Cay, Bahamas: What You Need to Know (2023) - Cruise Hive MS Nieuw Amsterdam cruises in the EeasternWestern Caribbean on 7-day roundtrips to St Thomas, San Juan, Cozumel, Grand Turk, Georgetown, Ocho Rios. This also means that weather can affect connectivity. Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. Holland America Line wheelchairs are not available for shore excursions or for use on board. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. Written safety information and a copy of the lifeboat drill safety speech. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. Roll-in Shower: Staterooms VB6004, VB6003, J1074, K1012, K1011, Fully Accessible Single Side Approach On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. Further, cruisers will save 15% off onboard prices when purchasing online. After a successful trial of Starlink satellite internet on Freedom of the Seas, RCL says it will be rolling it out to the rest of the fleet soon. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board. The beds can be converted upon request to a queen-size bed if full compliance is not needed. Ambulatory Accessiblerooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. Special needs participants who meet eligibility requirements and require one-on-one care must have a parent or guardian present. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Please attach a tag to each piece of luggage you will be checking on the cruise. internet package - Holland America Line - Cruise Critic Community If the Online Check-in is still incomplete three (3) days prior to ship departure, Express Docs will still be available for printing; however, you will need to provide this information again at the pier. Whether it is to check in on family back home, post on social media, or reply to some work emails, most cruisers do purchase some form of a WiFi package on a cruise. What's Included in HAL's "Have It All" Package. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. The final amount billed may take up to 24-hours following disembarkation. Powered by Invision Community. View all posts by . In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). We considered this a very high price for 1 device-at-a-time for 7 days, but we bought it anyway. The most important determinant of risk is the traveler's destination. Information for guests with disabilities can be found within the General Information section, while details regarding accessible transportation needs for transfers can be found under the Arrival Advice section. Your stateroom keycard will be delivered to your stateroom. Learn more about family cruises with Holland America Line. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. NOTE: CPP Standard is available to all guests, regardless of residency. For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options. The beds can be converted upon request to a queen-size bed if full compliance is not needed. Any discrepancies may prevent travel. Other health-related information can be found on the CDC Travelers' Health page. Luckily, cruise lines offer various plans to accommodate all your needs. Carnival Cruise Line Carnival Cruise Line offers three different internet plans. Upon disembarkation, your bags are delivered directly back home. We recommend seasonal influenza vaccinations for all guests. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. For CIBTvisas contact information visit Visa Service Provider. Choices: You may customize your air itinerary with your preferred travel dates, airport, airline, flight, and aircraft cabin class. Roaming charges apply. Travelers' diarrhea (TD) is the most common illness affecting travelers. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Kosher meals and a Health Conscious Dining option are also available. You must have a Holland America Line account to complete your purchase. Keep it with you at all times and remember to leave all medication in its original container. Mobile Phones: Passengers can make and receive calls and use data on mobile devices while the ship is at sea via a satellite connection. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. For questions about your service or about billing, please contact your home network customer service. May not allow for audio/video calling and streaming. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered.