the service is performing exceptionally well. Statistics A&E Attendances and Emergency Admissions - NHS England Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. the service is performing badly and we've taken enforcement action against the provider of the service. This meant any child presenting at risk from complex mental health issues after this time, would be transferred to the short stay paediatric assessment unit or Conquest Hospital site for overnight admission until assessment by a mental healthcare professional could be safely carried out. There had been times when these staff were not specialist trained in paediatric care. Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Eastbourne District General Hospital - Care Quality Commission - CQC Have you found an error with this catalogue description? This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. 25 January 2023. If you have any dietary requirements, please speak to the nursing staff and they will assist you. Published / 50.7864829; 0.2697638. Staff had an understanding of what informed consent entailed. Overview - Eastbourne District General Hospital - NHS Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. Moving patients at night is only done in an emergency. Our rating of this service stayed the same. Kings Drive, Eastbourne, East Sussex, BN21 2UD 0300 131 4500. Suspended ratings are being reviewed by us and will be published soon. Acute Admissions Unit - Level 3. We visited the telephone triage area and the community midwives office. We observed staff following national best practice guidance in theatres. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. It shows just 7 Covid patients in hospital across the Trust, with two on ventilators. We understand that family members may wish to visit during meal times to help you eat, if this is needed. Learning from Morbidity and Mortality meetings needed further development. The senior team demonstrated a significant focus on improving sepsis screening and treatment. East Sussex alcohol harm reduction strategy 2021-2026 Staff kept detailed records of children and young peoples care and treatment. 05 November to 12 December 2019 During a routine inspection. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Kings Drive, Eastbourne, East Sussex, BN21 2UD Admissions. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. If you provide contact details, we will be in touch about your request within 10 working days. The incidence of both pressure damage and falls had shown a sustained improvement over time. TN40 2DZ. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. To use this service you will need to buy a pre-paid card. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. They understood and managed the priorities and issues the service faced. Call us today, 24/7, for a free, confidential assessment . We accept all major insurances as well as Medicare and all AHCCCS plans. NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. Overview. People could access the service when they needed it and did not have to wait too long for treatment. Managers monitored the effectiveness of the service and made sure staff were competent. They provided emotional support to children and young people, families and carers. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Staff delivered patient care in line with evidence based care and best practice guidance. Explore Your Treatment Options : You . The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. The reason for these was not documented in most cases. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. There's no need for the service to take further action. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. Eastbourne District General Hospital has 337 inpatient beds, and eight critical care beds. They were focused on the needs of patients receiving care. Kings Drive, Eastbourne, East Sussex, BN21 2UD Admissions Unit - Eastbourne DGH - Information for the day of your the service isn't performing as well as it should and we have told the service how it must improve. 27 January 2017. Seaford, East Sussex Healthcare NHS Trust. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. The childrens outpatient unit provided families with various clinics for children living with health conditions. Staff throughout outpatient services put patients at the centre of what they did. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. Suspended ratings are being reviewed by us and will be published soon. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. Provide SDEC services at least 12 hours a day, 7 days a week. Provision for patients with mental health needs was variable. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. Mental health services were provided by another trust. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. There were systems in place to support learning, improvement and innovation. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Clinical leadership on the unit was strong and supported staff development. The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). A new training programme was being rolled out. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Patient records were available, kept secure and up to date. AAA Team Home . Multidisciplinary working was apparent across a range of specialities within outpatients. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Aurora East. Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. The service took account of children and young peoples individual needs and made it easy for people to give feedback. Strong clear leadership seen, staff felt well managed and well led. There were readily observable changes made across the trust in relation to never events that had occurred, with learning widely disseminated. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. The unit operated 24 hours a day for low risk mothers. Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. In general, medicines in theatres were well managed but we observed the block signing of controlled drugs which was contrary to best practice guidance. We saw real warmth in the relationships between ward leaders and nurses and from the HoN towards their wider team. Where a patient experiences disorientation we will aim to keep moves to a minimum. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 Each report covers findings for one service across multiple locations. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Where healing starts andthe road to recovery begins. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Data collection takes place on one day each month and reported within monthly governance meetings. The service controlled infection risk well. Staff felt able to raise concerns, report near misses and report incidents. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital.